- What are Illuminated Globes?
Illuminated Globes offers a range of high-quality illuminated globe lampshades designed to help users better understand global geography through beautiful design and practical functions.
- How do I place an order?
You can browse the products on our website, select the globe you like, and click “Add to Cart” to place an order. Once you have made your selection, go to the shopping cart to checkout and provide the relevant information as prompted.
- What are the payment methods?
We support a variety of payment methods, including credit cards, debit cards and various electronic payment platforms. Make sure you use a secure payment method at checkout.
- How do I check the status of my order?
You can log in to your account, view your order history and track the status of your order. If you encounter any problems, please feel free to contact our customer service team.
- Do you support international shipping?
Yes, we do offer international shipping services. Shipping costs and estimated delivery times will be provided at checkout.
- Can the product be returned or exchanged?
We offer a 30-day return and exchange policy. If the product is defective or wrong, you can request a return within 30 days of receiving the product. Please make sure the product is unused and in its original packaging.
- How to contact customer service?
You can send us an email through the “Contact Us” page on the website, or call our customer service number. Our customer service team will be happy to serve you.
- What is the privacy policy of the website?
Please refer to our privacy policy page to understand how we collect, use and protect your personal information.
